London-Tap to Pay Tips

Technology is deeply integrated in any visit to London so be prepared to “tap to pay” and even “tap to pee”! Need to ride the Tube to get anywhere? Tap to pay. Need to go to the loo? Tap to pee. Going through Customs? Scan your passport. At a museum? Scan the QR code to hear about the exhibit or tap to donate to the museums. After a trip to London, you will go to other countries and wander why they aren’t as technically savvy as London. How to make a trip to London go smoothly? Follow these tips!

There are various ways to “tap” to pay. You can tap your credit card if it has a chip. You can tap your phone if it has Google Pay or Apple Pay. If you don’t have either of these methods, for public transportation, you can get an Oyster Card to do the “tap to pay”. Purchase the Oyster Card at one of the service desks at the major train/Tube stations and add money (called “topping off”) as you go in order to ride the Tube or buses. But the easiest and safest way to tap all over town is to use your Smart watch for all tapping. It eliminates getting out your credit card/phone every time and risking theft or misplacing it. Use a VISA for your payment because AMEX sometimes isn’t accepted. We used all these methods as sometimes Thom had some issues with his watch, credit card and phone not working so he relied on the Oyster Card when that happened. Be prepared! You don’t want your companion to be able to go through the turnstile at the Tube and you are left behind not being able to tap in to be with them.

As you enter the front door of the bus or go up to the turnstile in the Tube, hold your payment type (Smart watch, credit card, Oyster card or phone) about an inch away and you should see the light go from yellow to green. If it goes red, it means it isn’t working, which is not to say that it won’t work if you try it again. Wait a second or two and try again, perhaps at another turnstile. We had this happen numerous times and sometimes on the fourth try, it would go “green”. On the bus, if tapping is wonky, the driver will sometimes just wave you in to sit because you are delaying the forward motion of the bus. Remember, you must tap in for the Tube and tap out as well. For the bus, you just have to tap in.

Public bathrooms do exist in London and the nicest facilities that are staffed with an attendant, aka not the street latrines that I avoid at all costs, do cost money. The tech savvy bathrooms have a “tap to pee” model where you tap to get access into the bathrooms. The one I used in Covent Garden market was $1.50 euros and well worth it because it was warm and clean. You may find some bathrooms haven’t been updated yet and require a $1 euro coin to enter so have some of those handy if you visit London.

I appreciate how quick the Custom lines are at Heathrow even with the crush of people moving through this airport. You just scan your passport page and off you go! No waiting in lines to talk to a live person and get a stamp. I have had to wait hours before going through Customs (India, I’m looking at you!) so my sincere hope is that all countries embrace the UK technology and gets with the program. Automate now and save us all some time. Enjoy the journey!

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